CompositesWorld
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29 CompositesWorld.com NEWS N E W S N S N E W S E N W S W Fives' Fifth Service Center Servicing the Composites Industry with unique reactive building blocks for flexibility and impact resistance Your Technology - Siltech Chemistry Siltech Corporation 225 Wicksteed Avenue; Toronto, Ontario, Canada M4H 1G5 Tel: (416) 424-4567; Fax: (416) 424-3158 www.siltech.com Innovative and Customized Products Optimum Performance Excellent Customer Service Looking for new partners with new ideas? BIZ BRIEF In January, Fives Machining Systems Global Services (Hebron, KY, US) opened a ffth service center, this one located in Seattle, WA, US. It joins four others in North America as part of a Fives expansion intended to "proactively assist customers in maximizing machine performance" nationwide. The Seattle Service Center will stock spare parts and repair unit assemblies for Fives machines and equipment, and it will dispatch service engineers to customer facilities in the Northwestern US. Gerald Turner will be the center's director. Gary Finney, global services VP and general manager for Fives Machining Systems, says, "We believe that understanding our customers' operations is the best way to ofer them customized service solutions that will increase their return on investment." Exist- ing US Global Services centers operate in Valencia, CA; Toronto, ON, Canada; Hebron, KY; and Fond du Lac, WI. The centers service equip- ment produced by fve manufacturers in the region: Fives Cincinnati in Hebron, specializing in machines and systems for the aerospace and industrial sectors; Fives Giddings & Lewis in Fond du Lac (WI, US), specializing in machine tools for the aerospace and industrial sectors; Fives Liné (Granby, QC, Canada), specializing in machine tools for aerospace, industrial and rail sectors; and Fives Lund (Seattle, WA), which supplies equipment to the aerospace industry. The network of Fives Service facilities is strategically located near its customers to reduce the mean-time to repair. For additional information, visit the Web site | fvesgroup.com